Effective Date: January 17th, 2022
Last Updated: August 10th, 2025
Convene Technology Solutions (“CTS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information to provide and improve our services, ensure security, and communicate with our clients. The information we may collect includes:
1.1 Personal Information
When you contact us or use our services, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Billing and payment details
- Any other information you voluntarily provide through forms or communications
1.2 Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website or URL
- Pages you visit and time spent on them
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You can modify your browser settings to refuse cookies, but some features may not function properly.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Communicate with you regarding your inquiries, projects, or payments
- Send updates, newsletters, or promotional materials (only if you opt in)
- Analyze website performance and usage trends
- Prevent fraud and ensure website security
- Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it in the following cases:
- With Service Providers: Trusted partners who assist in operations such as hosting, analytics, or email delivery (under confidentiality agreements).
- For Legal Reasons: When required by law, regulation, or court order.
- In Business Transfers: If CTS merges, acquires, or transfers assets, user information may be included in that process.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of inaccurate data
- Withdraw consent for marketing communications
- Restrict or object to certain data processing
- Complain to a data protection authority
You can exercise these rights by contacting us at info@cts-ug.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. Please review their policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it immediately.
9. Changes to This Privacy Policy
CTS reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our website or services after such changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Convene Technology Solutions (CTS)
Email: info@cts-ug.com
Website: www.cts-ug.com
Address: Kampala, Uganda