Terms of service

Convene Technology Solutions (CTS)

1. Introduction
Welcome to Convene Technology Solutions (“CTS”, “we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to abide by these Terms.

2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent and warrant that you have the capacity to enter into a legally binding agreement.

3. Services Provided
CTS provides technology-related services which may include (but are not limited to):

  • Website design and development
  • Digital marketing and SEO
  • Software solutions
  • IT consulting and support
  • Hosting and domain management

We reserve the right to modify or discontinue any part of the Services at any time, with or without notice.

4. Account and Responsibility
4.1 Account Creation
You may be required to create an account or provide information to use certain parts of the Services. You agree to keep your account credentials secure and confidential.

4.2 Accuracy of Information
You agree to provide accurate, current, and complete information when required for usage of the Services. You are responsible for any consequences arising from any inaccurate or incomplete information.

4.3 Use at Your Own Risk
You are responsible for all activity performed using your account. You will notify us immediately of any unauthorized use.

5. Payment and Fees
5.1 Fees
Some Services may require payment of fees. You agree to pay the fees described at the time you order the Service.

5.2 Invoicing and Payment
Payments are due by the date specified in the invoice or within the timeline notified. Late payments may incur interest or service suspension.

5.3 Refunds
Refunds, if any, will be determined on a case-by-case basis according to our refund policy (if any).

6. Intellectual Property
6.1 Our Ownership
All intellectual property rights in our Services, software, platform, code, content, and associated materials remain with CTS or its licensors, unless expressly agreed otherwise in writing.

6.2 Your Content
You retain ownership of content you provide (e.g., text, images) but grant CTS a license to use, reproduce, and display it in connection with delivering the Services.

7. Acceptable Use
You agree not to:

  • Use the Services for unlawful or harmful purposes.
  • Upload or link to harmful, illegal, infringing content.
  • Interfere with the operation of CTS’s systems or security.
  • Reverse engineer or decompile our software unless permitted by law.

8. Warranties and Disclaimers
While we aim to provide high-quality Services, CTS does not guarantee that the Services will be error-free or uninterrupted. The Services are provided “as is” and “as available,” without warranties of any kind.

To the fullest extent permitted by law, CTS disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability
To the maximum extent permitted by law, CTS and its affiliates, employees, and agents shall not be liable for:

  • Loss of profits, revenue, or data
  • Indirect, incidental, special, or consequential damages
    Even if CTS has been advised of the possibility of such damages.

Our total liability arising out of or related to these Terms or the Services will not exceed the amount you paid us in the 12 months preceding the claim.

10. Termination
10.1 Termination by You
You may stop using the Services and terminate your account at any time.

10.2 Termination by CTS
We may suspend or terminate your access if you materially breach these Terms, fail to pay fees, or use the Services unlawfully.

10.3 Effect of Termination
Upon termination, your rights under these Terms will cease. You must stop using the Services. Any provisions intended to survive (“Intellectual Property”, “Limitation of Liability”, etc.) will remain in effect.

11. Privacy
Your use of the Services is also governed by our Privacy Policy.

12. Modifications to the Terms
CTS may revise these Terms at any time. The revised version will be effective at the time we post it. Your continued use of the Services after that indicates your acceptance.

13. Governing Law & Dispute Resolution
These Terms are governed by the laws of [Your Jurisdiction, e.g., Uganda]. Any dispute shall be resolved by the courts in [City or Region].

14. Miscellaneous

  • Severability: If a part of these Terms is invalid or unenforceable, the rest remains valid.
  • Waiver: Failure to enforce a provision does not waive it.
  • Assignment: You may not assign your rights without CTS’s consent.